On-Site Support

With the rapidly changing technology, companies find it difficult, if not impossible, to provide their customers with an adequate level of support. Too often in attempts to keep up with the demand, companies will implement annoying automated phone systems that just navigate you in circles or can only be reached by email.

House Calls

At VisionFriendly.com support is not only a phone call away, but most likely we already know your system. We can even come to your home or business and assist with your support needs directly. If you are located within the purple on the map below we can be at your door within a few hours. As another option, our unique chat service allows you to interactive with our support staff. We are normally available from 7:00 A.M. to 7:00 P.M., six days a week. If we're not available, click anyway to leave a message.

PC Repairs

At VisionFriendly.com we believe in being straight with you from the start. Our servicing on PCs and laptops is fast and our pricing is affordable. There are no additional costs involved for home repairs or for repairs at certain times of the day. Some of the typical things we do are hard drive partitioning, operating system installation, printer, scanner, and digital camera installation and troubleshooting. We also install and/or repair all of the following parts:

If you don't want the additional aggravation of having to disconnect all those cables and lug it to some store or shop, only to see it be whisked away into some back room from which you are unsure when it might reappear, then let VisionFriendly.com come right to your location to fix the problem.

Upgrades

Upgrades are an affordable way to bring your computer up to speed with the latest standards and technologies. By installing new parts and using some of your existing parts, your PC will run like new. VisionFriendly.com is able to provide everything you need from memory to processors, hard drives, video cards and more.

Pricing Services Rate Min. Charge In-House Repairs/Upgrades $67.50/hour 1/2 hour On-Site Support ($35 Service Call) $67.50/hour 1/2 hour Virus Removal $67.50/hour 1/2 hour Disaster Recovery $95/hour 1 hour Data Transfer (old PC to new PC) $190 N/A Networking $105/hour 1 hour Training $95/hour 1 hour Technical Assessment N/C N/A

Email Support

At VisionFriendly.com, you can maintain a nearly unlimited amount of email addresses if you host your site with us.  We also offer Hometown Emails, which can add a personal touch to your address.

We also offer VF-Inspector, which adds an anti-spam and anti-virus functionality to your emails. With VF-Inspector You don't need to install and continually update new software or hardware. Our virus protection service sits inline with your email traffic, detecting virus strains embedded in the message on the fly. This also comes with Email Redirecting, which can allow you to have your email delivered to a cell phone, pager or wireless PDA!

If you ever need to add or remove email addresses, we are only a phone call away. One of our technicians will even help you set up your new account in Outlook or Outlook Express. If you're away from your computer - you can access your email anywhere via Webmail. You can check your mail from any computer with internet access anywhere in the world.

Virus Removal

Where do you go when your computer system is hit with a Virus? The Virus removal specialists at VisionFriendly.com are experienced in both old and new virus removal procedures, and have fixed hundreds of virus-infected computers.

Viruses today are designed with the malicious intent to bring down your computer.

But why wait for the inevitable when you can stop viruses right now? With VisionFriendly.com's email protection services, viruses are stopped before they reach your server which means you never have to worry about opening an infected message again. With our virus service, your computer is protected around the clock.

Infected messages are quarantined away from your network in a secure, web-based message center. Immediate email notification informs the administrator or the recipient of the infected message. From the message center, the infected message can be safely reviewed, deleted, delivered, or disinfected.

Spyware Removal

Is your computer's performance slowing down? It might be because you've picked up some spyware. Spyware is literally spying on you, sometimes for marketing purposes and sometimes for more malicious reasons. These bugs infect your system to gather information on you. They find out where you visit online, or what programs you use, or even record the keystrokes you press. They then send this delicate information off to a predetermined location without you ever knowing they were there. You can, however quickly and easily remove Spyware from your system with VisionFriendly.com's Spyware Help at the top of this page

Disaster Recovery

At VisionFriendly.com we are always available to attend to your emergency situations on-site, for either business or your personal IT support needs. We support everything from LAN Networks/Servers/Workstations on operating systems such as WIN 98/2000/XP/2003 to Stand-alone Desktop or Tower PC Systems in your home or office. We also evaluate most crashed systems and hard drives.

Backup Service

If you are a business, it is essential nowadays with viruses and hacking on the increase to keep copies of all information and data files used for the running of your business because there is nothing worse than losing 10 years of crucial data. We at VisionFriendly.com can develop a Back-up strategy for all your data, from all your Computers Hard Drives. With our ability to back-up endless amounts of your data, you'll never lose sleep over a crashed hard drive again!

Data Recovery

If you don't have a current backup for your computer system and you find yourself unable to boot up, or your hard drive starts making noises, all may not be lost. VisionFriendly.com may be able to recover your important data. We always treat your data as 100% private and confidential and can work with you to restore your computer back to normal.  Most crashes can be at least partially salvaged if not fully recovered. We have the know-how and tools to recover data from damaged hard drives by a number of methods. Just bring your downed machine in and we would be glad to take a look.

Data Transfer

Have you recently bought a new computer or hard drive? Data transfer from an old hard drive to a new one is an essential part of getting your new system ready for business or pleasure. But how are you going to get years of work onto your new hard drive? Why spend hours reinstalling programs and copying files from your old hard drive to the new one? Let VisionFriendly.com do this for you in just a fraction of the time. Despite the fact that data transfer is so important, VisionFriendly.com is one of the few companies that offers this vital service.

Networking

Whether snags arise in your network, or your out-dated server is no longer the answer, we can help! We use top of the line equipment to install and maintain your network, so you can focus on your work not your glitches! Whether it's running cable, installing network cards, or just getting you computers to talk to each other, VisionFriendly.com can help.

Training

Let us train you on some of the latest computer software available on the market. If you are a beginner or an advanced computer user, we have the right training for you no matter what your expertise. Also, we train people on computer hardware; so if you want to upgrade or build your own computer, let us show you how to do it.

As you already know, properly implemented technology can help your organization save time and money. A complete assessment of your network and equipment can help you streamline your communication systems and increase overall efficiency. This gives you a significant strategic advantage. We can help make sure that your invested dollars are focused on solving your problems.

Contact VisionFriendly.com at 630-466-2600