VisionFriendly Support
New Email Settings:
-
- Open Outlook. Navigate through the start-up menu by clicking Next.
- It will prompt you to connect to an email account. Click Yes.
- On the Add Account screen, select Manual setup or additional server types.
- Click Next.
- At the service selection, check POP or IMAP.
- Click Next.
- On the “Add Account” screen, enter the following information:
- Your Name: First Name, Last Name
- E-mail Address: [email protected] (your full e-mail address)
- Account Type: choose POP3 or IMAP (We recommend POP3)
- Incoming mail server: pop.myvfmail.com (If you chose IMAP in the previous step your incoming mail server will be imap.myvfmail.com)
- Outgoing mail server (SMTP): smtp.myvfmail.com (Regardless of Account type)
- User Name: [email protected] (your full e-mail address)
- Password: (Contact VisionFriendly.com for this info)
- Click ‘More Settings’ in the lower right corner of the setup box
- In the settings box that pops up, click the Outgoing Server tab.
- Make sure the first box is check that reads ‘My outgoing server requires authentication’.
- Make sure the selection that reads ‘Use same settings as my incoming mail server’ is also filled in.
- Click the Advanced tab next to the Outgoing server tab.
- For the incoming server port number enter 995. (if your account is IMAP set it to 993)
- Check the box that reads ‘This server requires an encrypted connection(SSL)’
- For the outgoing server port number enter 465
- Use the dropdown box under the outgoing port number setting and select ‘SSL’.
- Click OK to close that box
- With all your information entered, click Test Account Settings.
- If both tests complete successfully, close the pop up window and select Next.
- If a test fails, double check your server settings and make sure they match the previous screens. (Both for incoming and outgoing)
- Clicking Finish completes your email configuration in Outlook and you will be able to send and receive messages.
- Open Outlook. Navigate through the start-up menu by clicking Next.