Email / Customer Support
True 24/7 Customer Support
Here when you need us most
When a problem arises, the “business as usual” approach to customer support only ads to the frustration. VisionFriendly.com has broken the mold with a team that is focused on actually supporting the valuable customer relationships that have built our agency.
We Answer Our Phones
That’s right, WE answer them. Even when you call after hours, our emergency line is monitored by a senior member of our team to provide help when you need it most. Your business doesn’t stop at 5pm, and neither does our support staff.
Not an Emergency? You can also submit a support ticket using the Support Request Form
We're Here To Provide Answers
What would we do without email? We don’t even want you thinking about that. Our website hosting includes email support and management. We help you maintain data security and privacy, with the added convenience of web-based email, allowing you to access your email even when you are away from your devices.
We’ve noted answers to some of our more frequently asked questions below, but if you don’t find your answer here, feel free to give us a call at 630.553.0000. Our expert tech team will guide you to the best answer.
Click the link below to view a step-by-step tutorial on how to configure Microsoft Outlook with VisionFriendly’s e-mail settings.
Click the link below to view a step-by-step tutorial on how to configure Android Phones with VisionFriendly’s e-mail settings.
Click the link below to view a step-by-step tutorial on how to configure iPhones with VisionFriendly’s e-mail settings.
Concierge Level Website Security
Peace Of Mind For Your Important Information
VisionFriendly.com WordPress Security and Update Maintenance plans are designed to protect the investment you’ve made in your new custom website. Our hosting is already monitored as carefully as any in the industry. Our Security Plans raise the bar on website performance and reliability with:
- Automatic Plugin and WP Core updates
- Malware Scanning, Removal and Hack Repair
- Nightly Full Site Backups
- and much more